Council Refund Policy
All payments of registration fees for District and Council Events and Activities shall be considered non-refundable except under the following conditions:
- Serious Illness, must be accompanied by a doctor’s note
- Death in family
- Special circumstances
- The event is cancelled
In cases where an exemption may be considered, the request must be in writing and include a copy of the receipt. All requests must be made within 30 calendar days after the end of the event to the Activity Chairman and Staff Advisor in charge.
In the event a refund is approved, it shall be disbursed in keeping with the Norwela Council policies and procedures for disbursement of funds. It shall be the responsibility of the Activity Chairman and Staff Advisor to see the paperwork is completed and submitted in a timely manner. All refunds will be made by check and will be mailed. In the case where a unit has registered the unit will receive the refund.
The Norwela Council may have entered into certain contractual agreements for an event or activity and all refunds are subject to the Norwela Council meeting these obligations. Therefore, all refunds approved under this policy are subject to the Norwela Council meeting such obligations.
This is the standard policy in place for all District and Council activities, unless otherwise published.